LINDEN COTTAGE

TENTERDEN

KENT

TERMS AND CONDITIONS

PLEASE PHONE OR EMAIL INITIALLY FOR AVAILABILITY

  TEL: 01797 252484

  Mob: 07836 576686

 Mob: 07763 111300

Email - lindencottage@hotmail.com

BOOKING CONDITIONS

If you wish to reserve Linden Cottage contact us as soon as possible. Click the download link for our Word document or PDF booking form below. Download Acrobat reader if you are unable to open an Adobe PDF document.

We can email you a Word document or Adobe PDF document booking form if you are unable to download it straight from our website.

Please email or phone for the dates you require.

BOOKING CONDITIONS

1.The Applicant certifies that he or she is authorised to sign the proposal form on behalf of all person who will occupy the property for the period for which he or she has booked it and that they are all, apart from children, aware of the Booking Conditions. The description of the property clearly indicates the number of guests who may occupy the property. Exceeding this number constitutes a breach of contract and the owners of the property has the right to terminate the booking forthwith and all monies paid by the applicant will be forfeit.

2.No booking shall be accepted unless the proposal form has been completed by the Applicant and been acknowledged in writing or email by the owner.

3.Final payments set out in the confirmation receipt are due 4 weeks before a holiday commences. If the final amount is not paid on the due date then the owner will advise the applicant by post (and email if possible) at the addresses given by the applicant on the proposal form that his booking will be cancelled and his initial payment will be forfeit and that the remains liable for the full amount of the final payment unless payment is received by return of post or via online banking. (please phone for details) Without further delay the owner will then offer the holiday once more at whatever price he feels appropriate. In the event of a re-let repayment shall be made to the applicant after deduction of any difference in the rental received on re-letting together with any reasonable administrative or professional costs incurred in connection with such re-letting. We strongly advise that applicants take out holiday insurance to cover cancellation costs.

4.Linden Cottage is available from 3pm on the holiday start day until 10am on the holiday finish day, Please do not arrive early. These times must be strictly adhered to – this enables thorough cleaning of the cottage and the changing of linen and towels to take place before the next guests arrive.

5.In spite of all due care and precautions taken, mistakes do sometimes happen. Any complaint must be taken up immediately in full with us where we will take all reasonable steps to put the matter right.

6.The booking conditions, current details and proposal form shall prevail over any terms and conditions of the applicant made or customary practice or previous course of dealing.

7.The use of the amenities provided by the owners is entirely at users risk and no responsibiltiy can be accepted for any injuries to persons or loss or damage to any belongings of persons who use them.

8.If the property should not be available owing to damage by fire or storm or for any other reasons outside the control of the owner or for any reason the owner is not able to comply with this agreement the owner shall refund to the applicant the full amount of money paid and the owners liability is limited to the refunding of such monies only.

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